We are seeking a highly skilled IT Manager to join our team!
Main duties include identifying the needs of the company, creating an IT strategy, managing a team of IT professionals, and troubleshooting technical issues.
The IT Manager is responsible for managing and overseeing our company’s computer infrastructure and related areas.
Our ideal candidates will have a strong technical background, excellent managerial skills, and the ability to translate our business needs into optimal IT solutions.
Responsibilities
- Developing and implementation of the IT strategy
- Oversee troubleshooting, systems backups, archiving, and disaster recovery and provide expert support when necessary
- Design training programs and workshops for staff
- Managing the information technology and computer systems
- Overseeing the planning, implementation, and maintenance of computer systems and advise on future IT investments
- Support our ISO 27001 Information Security Management System
- Managing and directing IT staff, including hiring and training employees
- Conduct regular system audits
- Ensuring information security and data protection measures are implemented and maintained in line with the Head of Security
- Cybersecurity countermeasures in accordance with latest NCSC guidance and business updates
- Collaborating with other departments to assess and prioritise technology needs, working with project teams to help design and implement internal systems
- Run and share regular operation system reports with the SLT
- Managing budgets and expenses related to IT operations and projects
- Recommending and implementing new hardware and software solutions
- Developing and enforcing IT policies and procedures
- Troubleshooting and resolving technology-related issues
- Staying up to date with industry advancements and trends to make informed decisions
- Providing technical support and guidance to employees and clients as needed
- Problem-Solving and Decision-Making: This role involves addressing key technical challenges, making critical decisions on IT infrastructure, and resolving issues that impact operations.
- Collaboration with Cross-Functional Teams: The IT Manager works closely with various departments to align IT strategies with organisational goals and ensure seamless integration of systems.
- Leadership and Mentorship: Leading and mentoring IT staff to foster a culture of innovation, continuous learning, secure, compliant behaviour and high performance within the team.
- Process Improvement and Innovation: Driving process improvements, implementing new technologies, and fostering a culture of innovation within the IT department.
- Technical or Customer-Facing Responsibilities: Handling technical issues, providing user support, and ensuring a positive customer experience with IT services.
- Plan, organise, control and evaluate IT and electronic data operations
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access
The IT Manager is responsible for managing and overseeing our company’s computer infrastructure and related areas.
Our ideal candidates will have a strong technical background, excellent managerial skills, and the ability to translate our business needs into optimal IT solutions.
- BSc in Computer Science or Information Technology
- Proven working experience as an IT Manager or relevant experience
- Proven working experience with CE and CE+ certifications
- Proven working experience with ISO 27001: 2013 / 2022 standard
- Proven working experience with enterprise system implementation, management and improvements
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration and network installation
- Hands-on experience with computer networks, network administration [NH1] and network back up and testing
- Excellent communication and leadership skills
- Expertise in data management and data governance
- Ability to manage personnel
- Project Management experience preferable
- Experience of systems accredited to List N preferable
- Linux experience preferable
